Terms of Service

Plain-language summary. This is a starting draft pending legal review.

Who can use Thimblepost

You must be 18+ and the parent or legal guardian of (or authorized to buy gifts for) the child the letters are for. The account holder is responsible for the information they provide about the child.

What we provide

AI-written, human-reviewed paper letters from a fictional character, on the cadence of the plan you choose, mailed within the United States. Optional audio add-ons and gifts are available.

Billing, changes, and cancellation

Subscriptions renew automatically until canceled. You can change or cancel any time from your dashboard or the billing portal. Gifts are one-time and do not auto-renew. See our refund policy in the FAQ.

Content & acceptable use

Letters follow our content principles. Please keep the information you share appropriate and accurate so we can write safe, age-appropriate letters.

Privacy

How we handle your data is described in our privacy summary.

Questions? Email hello@thimblepost.com.